Refund policy

Returns Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Eligibility

Items may be returned within 30 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it.

How to Initiate a Return

To start a return, please contact us at stickysquishcontact@gmail.com with your order number and reason for return. We'll provide you with instructions on how to send your item back.

Refunds

Once we receive and inspect your return, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days.

Exchanges

If you'd like to exchange an item, please contact us and we'll do our best to accommodate your request.

Non-Returnable Items

Certain items cannot be returned, including sale items and gift cards.

Contact Us

If you have any questions about our returns policy, please reach out to us at stickysquishcontact@gmail.com